For our existing customer, we provide paid & free support depends on the task and situation.
Please download the Remote Support package and run it by double clicking.
Click Here to download
This program will not change anything on your computer and it only initializes a one time connection to our server to ask our help.
Computer Services and Repairs
We can solve your hardware and software problems. No matter PC, Mac and Laptop – Other IT Issues.
We provide computer services for desktop PC’s, Laptops and Macs, all makes and models. We also provide a range of other IT and computer services. Whether you have a big or small problem we can help you. We are experienced in helping Manning & Great Lakes residents and small businesses with all sorts of repairs and IT services.
You can choose to use our mobile service or our workshop service whereby we solve you IT problem in our workshop.
We offer the following services and more, at competitive rates:
Repairs PCs, Laptops, Macs
- Startup problems – computer won’t boot
- Computer crashes
- No image on screen
- Blue screen
- Lines across the screen
- Faulty parts replaced on any laptop, desktop, mac or server
- Tune up & optimisation services
- Password recovery
- Software issues resolved
- Liquid spills
- Internet connection difficulties
- Maintenance contracts available for office & small business environments.
- Virus, Trojan, Malware and Spyware removal
- Retrieval of valuable files and photos
- Free anti-malware software install
Upgrades, PCs, Laptops, Macs
- Hardware upgrades
- Software installation
- Operating system install/reinstall
- Workstation/Desktop maintenance, repairs & upgrades
- Laptop, Desktop and Mac upgrades
- Set up virtual machine. You might find out your old MYOB does not work on Windows 7/Windows 10 after your old Windows XP computer stopped working and you haven't decided to buy a new MYOB. We can migrate your old Windows XP system to your new Windows 7/10 computer. You can use Windows 7/10 and Windows XP at the same time.
- Wired and Wireless network installation
- Home and Small Business network support
- Network problems
- Server maintenance, repairs & upgrades - include Linux Server. Jim is also a Red Hat Certified Engineer.
- VMware ESX/ESXi maintenance
- Retrieving valuable files and photos from your portable storages and harddrive.
- System & data recovery
- Virtual Machine recovery
Rates and Charges
Our standard rate is $110 an hour and now give 10% discount (it's $99 an hour) to solve your computer problem and to provide other IT services, hardware parts if required are an additional cost. We can achieve this because we do not don’t have the high overheads that the chains and Front Store shop have. With lower running costs we can pass this saving onto our customers, providing affordable repairs and services. Repairs are usually completed within half hour to two hours. We never charge over 3 hours labour no matter how lengthy your repair job may be (when the work is undertaken in our workshop in Taree). We make sure that our customers are kept informed during the repair process so that you are aware of the likely costs to fix your PC, Laptop or Mac.
We charge fix fees for some common problems, such as Reset Windows Password for $24.75, Re-install any Windows Systems and Virus/malware Removal for $99, for a full list please see Price List.
We offer a mobile repair service for businesses and residents. There are no call out fees or travel costs within the mobile service area, only the minimum charge starts from $49.50 and then 15 minutes increments($24.75). For businesses and residents are out side of mobile service areas, we charge flat rate call out fees to cover the travel time, for a full list please see Price List.
We would love to hear from you! Please fill out this form and we will get in touch with you shortly.